Refund policy

Returns & Refund Policy

We offer a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with tags attached, and in its original packaging. You will also need the receipt or another proof of purchase.

To start a return, please contact us at info@roseandritualclo.com. Please note that returns must be sent to the following address:

Franz-Joseph-Str. 11
80801 Munich
Bavaria
Germany

If your return is accepted, we will provide you with a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

If you have any questions regarding returns, you can always contact us at info@roseandritualclo.com.